Synaesthesia Treatment at Lush Spa Poole.

The definition of Synaesthesia is that of a neurological phenomenon in which stimulation of one sensory or cognitive pathway leads to automatic reaction in a separate sensory outlet. Mark Constantine, Owner and Co-founder of Lush Cosmetics has synaesthesia and he used his experiences to create an eighty minute, personally tailored Spa experience which you can get at any of the Lush Spa locations. I chose to have my treatment at the Spa in Poole because not only is it situated at 29 1/2 High Street which still plays host to the very first Lush shop, but also because Poole is a quiet, little quayside town that I could imagine wanting to step out into after a fully immersive treatment. 

Set to a soundtrack of a 52 piece orchestra accompanied by whirling winds and birdsong, Synaesthesia combines mind, body and soul in such an overlooked way and it works wonderfully. It was also the first treatment ever designed for the venture that became Lush Spa.
When you arrive at the Lush Spa, you’re asked a few basic health questions and then whether you’d like to improve your sense of humour, gain perspective on life’s mysteries, gather the courage to tackle some mountains or some other equally as beautiful concepts. Given my own personal outlook on life at the moment, I thought it would be nice to gain some perspective and see if I could look at things in a bigger picture as opposed to obsessing over the smaller things. 

The word that you choose first matches with the massage bar that your therapist will be using on you, and apparently ‘perspective’ is one of the lesser chosen ones because most people tend to stick to what they think they’re expecting and choose the more basic ‘relax’ or ‘calm’ words from the initial paragraph of choices.
You’re then lead into the most quaint, English cottage style kitchen with a plethora of coloured bottles running along the shelves; without picking up and smelling each bottle, you’re asked to pick out another word that draws you in. 

These words match with the essential oil that your therapist will use during your treatment, in flasks that look like they should be upstairs in the Lush Product Creation lab, overflowing with what looks like dry ice and smoky, scented goodness. Words for the blended oils were things such as relax, be free, laugh, go do, meticulous, sweet, hug and good. I chose the word ‘good’ simply because the tagline was ‘lighter and brighter’ - after gaining a little perspective, who wouldn’t want to feel lighter and brighter in their outlook to life?

I was a little cautious with picking the words because I knew that the words would equate to my scents for the massage; what happened if I got stuck with a scent I hated?
In the end, I chose not to cheat and smell all the blends/words, and I went with my gut. This is my recommendation for anyone who is treated to the Synaesthesia in the future - base your choices on the words and your feelings; it’s the best way to get the full experience from the treatment.
A Lush Spa treatment is nothing like a regular spa experience; it’s much more immersive and tailored - never having had any kind of massages in a spa environment before my Synaesthesia, I can safely say I’ve been spoiled and now I’m not quite sure how other spas will ever match up in comparison. 

I wont talk about the treatment itself too much because I’d like anyone who goes to be just as enamoured with the whole surprise experience as I was. I will say, however, that Tori (my therapist) is a amazing masseuse and really worked hard to embody everything that Lush is trying to do with the Spa locations. While treatments are in progress throughout the Spa, therapists walk around in their socks so as not to disturb guests, they all talk in very hushed, melodic voices, and I’ve never felt more looked after.
The English Countryside feel is carried on throughout the whole Spa, from the treatment rooms, the kitchen and the lounge where you’re encouraged to spend as much or as little time as you’d like after your session, drinking the tea provided for you, laced with an intricate blend of your previous word choices as light flavourings. 

Synaesthesia is a full body massage, so you’re asked to strip down to just your pants (wear big pants to feel more comfortable) although I never felt exposed, or cold, or worried about that element. Tori was sweet and completely understanding that never having had any kind of Spa treatment before, I was a little nervous and hesitant. Your back, neck, arms, legs (front and back) are massaged with your massage bars, along with a choice of hot stone massage or stomach massage before a soothing facial massage at the end of your treatment. 

Feeling a little dozy and utterly pampered from head to toe, I was sleepily surprised when my treatment came to an end. “I feel so relaxed that I could sleep for a thousand years…” I mumbled to Tori in my daze. 

I can’t sing the praises for the staff at Lush Spa Poole, especially Tori, and the staff at Lush Poole, especially Charlotte anymore. They made me feel special, looked after and above all content - which I’ve not felt for a while. It’s almost as if Tori pressed my reset button. I may not have left with an energised spring in my step, but emotionally, I left feeling breezy and definitely with a little more perspective.